Privacy Policy
Last updated: January 2024
1. Information We Collect
Personal Information
- Name, email address, phone number
- Company information and business details
- Payment and billing information
- Communication preferences
Usage Data
- Service usage patterns and analytics
- Campaign performance data
- System logs and technical information
- Device and browser information
2. How We Use Your Information
- Provide and improve our AI marketing services
- Process payments and manage your account
- Send service updates and marketing communications
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
- Prevent fraud and ensure security
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations
- Payment processors for billing purposes
- Legal authorities when required by law
- Business partners with your explicit consent
4. Data Security
We implement comprehensive security measures including:
- End-to-end encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication systems
- Regular security audits and monitoring
- Compliance with industry security standards
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, data is retained for 30 days for recovery purposes, then securely deleted unless required for legal compliance.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing communications
- Restrict data processing
7. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
8. Third-Party Services
Our service integrates with third-party platforms (social media, email providers, analytics tools). These services have their own privacy policies, and we encourage you to review them.
9. International Data Transfers
Your data is primarily stored in India. If transferred internationally, we ensure adequate protection through appropriate safeguards and compliance with applicable laws.
10. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.
11. Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated via email or service notifications. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@greeniq.ai
Phone: +91 98765 43210
Address: Mumbai, Maharashtra, India